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Patient Triage System

Please use our online form to contact the practice, open core surgery hours ONLY.
Please note, we cannot accept any emails or letters from patients with information or requests for our clinical team, all these requests must be submitted via the form, if you are unable to do this, please call

Pharmaself 24 – Collecting medications in hot weather

Due to the hot weather we are currently experiencing, temperatures within our Pharmaself machine may exceed the recommended storage conditions for medications. As a result, we are temporarily unable to store medications in the machine.
In the meantime, medications can be collected from the dispensary between 9:00am and 6:00pm. Please note that the dispensary is closed between 1:00pm and 1:30pm.
We will monitor the temperatures daily and advise when medications can be safely stored in the Pharmaself machine and normal collections can resume. We apologise for any inconvenience this may cause.

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception during opening times

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Related information

Accessing your GP health record

Page published: 3 July 2023
Last updated: 10 July 2024