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Patient Triage System

Please use our online form to contact the practice, open core surgery hours ONLY.
Please note, we cannot accept any emails or letters from patients with information or requests for our clinical team, all these requests must be submitted via the form, if you are unable to do this, please call

Pharmaself24 Collections – update 11/08/26

Due to the increase in temperature this week, medications have been temporarily removed from the Pharmaself24 collection machine to ensure they remain stored appropriately.
Your medication is now available for collection from the dispensary.
We will continue to monitor the temperature and aim to resume Pharmaself24 collections as soon as possible. We apologise for any inconvenience and thank you for your patience.

Test results

If there is a problem with your test results, or your GP has advice for you following the receipt of your test results they will ask one of our care navigators to contact you with a plan.

Your test result request may take up to 2 working days to be answered. It is important you state a time of day you will be available to answer your telephone.

Getting your test results

If your test results show that you need more tests or treatment, we will contact you.

Once a doctor has reviewed your test results, you can view them:

Questions about your results

If you want to talk to someone about your results, use our online form and someone will be in touch.

Page published: 9 May 2023
Last updated: 29 August 2025