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Patient Triage System

Please use our online form to contact the practice, open core surgery hours ONLY.
Please note, we cannot accept any emails or letters from patients with information or requests for our clinical team, all these requests must be submitted via the form, if you are unable to do this, please call

Pharmaself 24 – Collecting medications in hot weather

Due to the hot weather we are currently experiencing, temperatures within our Pharmaself machine may exceed the recommended storage conditions for medications. As a result, we are temporarily unable to store medications in the machine.
In the meantime, medications can be collected from the dispensary between 9:00am and 6:00pm. Please note that the dispensary is closed between 1:00pm and 1:30pm.
We will monitor the temperatures daily and advise when medications can be safely stored in the Pharmaself machine and normal collections can resume. We apologise for any inconvenience this may cause.

Opening times

We are currently open.

Opening times
DayOpening hours
Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed

Once a month on a Tuesday our phone lines are closed additionally for up to 1 hour only for essential staff training.

Information:

Our phone lines do not open until 8:30am.

The health centre phone line is closed between 1pm and 2pm, Monday to Friday.

For an emergency only during that time that cannot wait until 2pm please follow the voice instructions on the phone to bypass and connect to the emergency phone line.

Between 6pm and 6:30pm we offer telephone advice only. If you have a problem you believe will need to be assessed face to face after 6pm, please wait until 6:30pm to call the 111 OOH service as we would cannot accommodate a face to face appointment request after 6pm.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Page published: 5 May 2023
Last updated: 24 September 2024