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Patient Triage System

Please use our online form to contact the practice, open core surgery hours ONLY.
Please note, we cannot accept any emails or letters from patients with information or requests for our clinical team, all these requests must be submitted via the form, if you are unable to do this, please call

Pharmaself 24 – Collecting medications in hot weather

Due to the hot weather we are currently experiencing, temperatures within our Pharmaself machine may exceed the recommended storage conditions for medications. As a result, we are temporarily unable to store medications in the machine.
In the meantime, medications can be collected from the dispensary between 9:00am and 6:00pm. Please note that the dispensary is closed between 1:00pm and 1:30pm.
We will monitor the temperatures daily and advise when medications can be safely stored in the Pharmaself machine and normal collections can resume. We apologise for any inconvenience this may cause.

Integrated Care Board (ICB)

Our commissioner is Thames Valley Integrated Care Board (TV ICB).

For general enquiries to TV ICB please get in touch via: bobicb.enquiries@nhs.net or write to:

Thames Valley ICB
Unipart House
Garsington Road
Cowley
OX4 2PG

Please do not include confidential patient information in enquiries to email addresses and do not use the ICB details above to contact this GP practice.

TV ICB has four main aims: 

• Improve outcomes in population health

• Tackle inequalities in health outcomes, experience and patient access

• Enhance productivity and value for money

• Help the NHS support broader social and economic development

For more information about Thames Valley ICB, please visit NHS Thames Valley – Home

Page published: 5 May 2023
Last updated: 14 May 2026