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New Online Patient Triage System and Closure on 17/10/25

From 1st September 2025, please use our online form to contact the practice, open 8:00am until 6:30pm, Monday to Friday.
Please note, we cannot accept any emails or letters from patients with information or requests for our clinical team, all these requests must be submitted via the form, if you are unable to do this, please call us during opening hours.

Friday 17th October is the funeral of our colleague and friend Andrina Perry. We will close the practice doors from 10am – 2pm. We will be operating on reduced staffing levels for the whole day on Friday and will deal with same day urgent enquiries ONLY. If you have a routine issue, please contact us on Monday 20th. Whilst we are closed, please contact 111 for medical advise that cannot wait.

Prescriptions update

As stated in previous patient communication, the prescriptions voicemail will be switched off at the end of the day on Friday 30th August and you will no longer be able to order medication by phone.

The PPG will be in the practice on Monday 2nd September and Wednesday 4th September from 11am to 12:30pm to help anyone who may have a problem using the NHS app (Please note when we refer to the NHS app this means the app or the website).

If you are housebound and cannot order online, please contact the team at CNHC who will look into an alternative arrangement for you.

You are still able to request medications using your paper slips and there is a secure post box outside the surgery so repeat slips can be dropped off to us 24/7. We are also looking at installing further secure boxes in other locations across our catchment area and more information on this is to follow.

If you are a dispensing patient, please contact the dispensary team who can order your repeat medication for you. You should also contact them if you think you are eligible to be a dispensary patient but are currently not registered.