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Patient Triage System

Please use our online form to contact the practice, open core surgery hours ONLY.
Please note, we cannot accept any emails or letters from patients with information or requests for our clinical team, all these requests must be submitted via the form, if you are unable to do this, please call

Pharmaself 24 – Collecting medications in hot weather

Due to the hot weather we are currently experiencing, temperatures within our Pharmaself machine may exceed the recommended storage conditions for medications. As a result, we are temporarily unable to store medications in the machine.
In the meantime, medications can be collected from the dispensary between 9:00am and 6:00pm. Please note that the dispensary is closed between 1:00pm and 1:30pm.
We will monitor the temperatures daily and advise when medications can be safely stored in the Pharmaself machine and normal collections can resume. We apologise for any inconvenience this may cause.

Missed appointments

You may have seen our recent FB post regarding missed appointments. Although we have seen a slight decrease in DNAs in February 2025, the numbers are still high. Please help us to help you by cancelling an appointment if you no longer need it so it can be used by others who do. Please see the table below for a breakdown.

You can cancel an appointment you no longer need via our telephone system, the NHS app, using the link in your appointment confirmation message or by popping into the Surgery.

FEB 2025
Week commencing		GP missedNurses missedClinical Pharmacist missed
3/223201
10/236215
17/227223
24/215223
    
Total1018512
Missed appointments Feb 2025