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Patient Triage System

Please use our online form to contact the practice, open core surgery hours ONLY.
Please note, we cannot accept any emails or letters from patients with information or requests for our clinical team, all these requests must be submitted via the form, if you are unable to do this, please call

Pharmaself 24 – Collecting medications in hot weather

Due to the hot weather we are currently experiencing, temperatures within our Pharmaself machine may exceed the recommended storage conditions for medications. As a result, we are temporarily unable to store medications in the machine.
In the meantime, medications can be collected from the dispensary between 9:00am and 6:00pm. Please note that the dispensary is closed between 1:00pm and 1:30pm.
We will monitor the temperatures daily and advise when medications can be safely stored in the Pharmaself machine and normal collections can resume. We apologise for any inconvenience this may cause.

How can I order my medication.

A reminder for ALL patients.

• By using your NHS account (through the NHS website or in the NHS App)

• using the GP online system: Patient Access

• email bobicb-ox.cnhc.prescriptions@nhs.net

• if you are a dispensary patient, the dispensary team can re-order for you. Please contact them for more information.

• leave your ticked repeat request slip in the letterbox outside the health centre 24/7 or at one of the village shops.

We have installed secure post boxes at the village shops at Charlbury- Londis Fiveways, Long Compton, Chadlington, Enstone, Kingham, Hook Norton and Middle Barton. You can leave your ticked repeat request slip in any of these boxes. It doesnt matter who dispenses your medication. We have also installed one on the villager bus.

We do not take repeat requests over the phone.

If you feel you are unable to order using any of the above methods, please contact our team on 01608 642742 who will be able to advise.

Please note: if you are a non dispensing patient you CANNOT go to the dispensing desk for queries/question or to re-order your medication. The dispensing team can only advise and re-order medicines for dispensing patients. Instead, you must use one of the methods above or ask for advice at the main reception desk.