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New Online Patient Triage System

From 1st September 2025, please use our online form to contact the practice.

Feedback and complaints

Use this service to give feedback or to submit a complaint for yourself. If you want to submit a complaint on behalf on another person, you will need to provide signed authority from the person in order for you to lodge a complaint.

We would like to hear from you if you have a suggestion on how we can do things better to improve the experience for our patients. We would also like to hear from you if you are pleased with the service you have received.

You can use this service if you:

  • are registered at the surgery

Before you start

We’ll ask you for:

  • your first and last name, date of birth, sex, postcode, email and phone number
  • if applicable, the details of the person you are completing the form on behalf of
Start now

You can also phone us on 01608 642742.

Page published: 24 July 2023
Last updated: 29 August 2025