To register for our online services you will need to complete an application form and produce two forms of identification. One must be photo identification and the other must be proof of your address.
Please email a photo of yourself holding your ID plus your completed form and scanned copies of your ID and proof of address to firstname.lastname@example.org. Example below –
Please take the photo with good lighting, on a plain background and avoiding glare from the ID.
Our Care Navigation team will then check all documents. They may make a follow up phone call to you to double check information. Once they are satisfied that all the information provided confirms your identification, they will issue you with a username and password. This will be sent to the email address you have provided when completing the form.
You cannot use an email address that is being used by another person for an existing patient online access account. You must use your own email address.
You will then need to go to the Patient Online Access website and complete your registration.
Once you are registered you will be able to use this service to:
- Order your repeat prescriptions
- Cancel an appointment
- Change your contact details
- Review your medications and known allergies
- View test results
Patient online access is easy, convenient and will save you precious time.
Note: If you have had a patient online access account at a previous practice and you have newly joined us we will need you to complete the registration forms and produce ID again for us.